Requesting a payout for repair is simple. Get an assessment done for parts and labour by your licensed mechanic then raise the request in our (Customer Portal). A Motor Assured representative will review and provide feedback via the customer portal. Once approved, payments will be made directly to the mechanic.

Yes, you can choose any licensed mechanic or dealership to perform repairs with any of our extended warranty options.

Absolutely! In the event you sell or gift the motor vehicle the plan can be assigned to the new owner. Login to your profile and follow steps on how to transfer the plan.

Yes, however, you will need to provide the vehicle’s registration and fitness to complete the process.

Your vehicle is a significant investment and the longer it stays in excellent working condition the more value you get. Motor Assured extended warranty products were created to support you in protecting your investment without you having to pay high repair costs. Considering how expensive parts and labour can be to repair a motor vehicle an extended warranty is a clear choice to save you money and valuable downtime.

We recommend that a mechanic uses primarily new parts. However, when necessary remanufactured or used parts should have less miles than the part that is being replaced and be of like kind or quality.

Your plan is active immediately upon payment, however, you will be unable to make a request for repair until the exclusion period has passed. Please see your contract for exclusion period details.

In the event of an emergency please make contact with any roadside assistance or towing provider, and ensure to get an invoice for services rendered. Request for reimbursement must then be completed via our customer portal. A Motor Assured representative will review and provide feedback via the customer portal.